Mystery Shopper

Mystery Shopping is an effective tool to monitor and check the performance of your stores from your customers’ perspective.

The OvertheCounter Mystery Shopper reviews different country stores and agricultural merchants around the country considering a range of elements from first to last impressions. They consider the car parking facilities, layout, signage and displays outside as well as considering lighting, store atmosphere, store layout and design, on-shelf availability, point of sale and promotional materials plus customer service.

Click on the stores below to read some of the stores the Mystery Shopper has already visited.